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  • Solutions 
    Solutions
    • Speech Analytics: Callinter
      Quality control of large volumes of call recordings.
    • AI TRANSCRIPTION
      Transcribes multilingual conversations anytime anywhere.
    • AI CHATBOT
      Smart customer service system for omnichannels.
    • AI VOICEBOT
      Speech-enabled IVR for better user experience.
    • AI SYNTHETIC VOICE
      Create custom AI voices that sound real.
    • AI OUTBOUND CALLS
      Automate outward calls for strategic purposes.
    • SPEAKER VERIFICATION
      Verify and authenticate speaker’s identity with their voices.
    • INCIDENT MANAGEMENT SYSTEM
      For incident reporting, management and responding
  • Technologies 
    Technologies
    • AUTOMATIC SPEECH RECOGNITION
      Converts speech to text with auto-language detection.
    • NATURAL LANGUAGE PROCESSING
      Analyses intents and sentiments from conversations.
    • TEXT-TO-SPEECH
      Converts text to speech with AI synthetic voices.
    • voice biometrics
      Using voice samples for safe biometric authentication.
  • Industry Use Cases 
    Technologies
    • BANKS & FINANCIAL SERVICES
    • INSURANCE
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Fano Labs Won Two APICTA Awards 2020/2021
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Fano Labs Won Two APICTA Awards 2020/2021

December 16, 2021
The Standard: Fano Labs' bot top award winner
News Articles
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The Standard: Fano Labs' bot top award winner

December 3, 2021
AM730: Synthetic Human Voice with Auto Language Detection
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News Articles

AM730: Synthetic Human Voice with Auto Language Detection

December 3, 2021
Fano Labs came second in New World innovation challenge
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Fano Labs came second in New World innovation challenge

December 3, 2021
Startupbeat: Fano Labs receives New World Challenge award
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Startupbeat: Fano Labs receives New World Challenge award

December 3, 2021
Ta Kung Pao: AI Cuts 90% of costs and boost revenue
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Ta Kung Pao: AI Cuts 90% of costs and boost revenue

October 12, 2021
InvestHK Case Study on Fano Labs Language AI Technologies
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InvestHK Case Study on Fano Labs Language AI Technologies

October 11, 2021
DigFin: Fano Labs seeks to create regtech standard
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DigFin: Fano Labs seeks to create regtech standard

August 17, 2021
The Asset: Developing A Regtech Ecosystem
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The Asset: Developing A Regtech Ecosystem

August 13, 2021
Fano Labs AI converts 30,000 calls to text in one night
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Fano Labs AI converts 30,000 calls to text in one night

August 9, 2021
Startupbeat: Fano Labs Compliance tech blocks audio scams
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Startupbeat: Fano Labs Compliance tech blocks audio scams

August 9, 2021
HKET: Local start-up solutions welcome the wave of RegTech
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HKET: Local start-up solutions welcome the wave of RegTech

August 9, 2021
China Mobile HK introduces Fano’s AI chatbot and speech analytics
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China Mobile HK introduces Fano’s AI chatbot and speech analytics

May 5, 2021
Fano Labs Speech Technologies featured on TVB Documentary
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Fano Labs Speech Technologies featured on TVB Documentary

September 6, 2019
HKEJ: Startup Fano Labs AI understands Chinese dialects
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HKEJ: Startup Fano Labs AI understands Chinese dialects

January 19, 2018
Fano Labs AI Analysis for Cantonese and Sichuanese calls
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Fano Labs AI Analysis for Cantonese and Sichuanese calls

January 17, 2018
Li Ka-shing backs AI startup that understands dialects
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Li Ka-shing backs AI startup that understands dialects

December 13, 2017
Fano Labs
Solutions
  • Speech Analytics: Callinter
  • AI Transcription: Callinter Lite
  • AI Chatbot: Accobot
  • AI Voicebot: Navinter
  • AI Outbound Calls: Outima
  • AI Synthetic Voice: FocoTalk
  • Speaker Verification: FocoPin
  • Incident Management System
Technologies
  • Automatic Speech Recognition
  • Natural Language Processing
  • Text-to-Speech
  • Voice Biometrics
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