Speech Analytics: Callinter
Quality control of large volumes of call recordings.
Transcribes multilingual conversations anytime anywhere.
Smart customer service system for omnichannels.
Speech-enabled IVR for better user experience.
AI SYNTHETIC VOICE
Create custom AI voices that sound real.
AI OUTBOUND CALLS
Automate outward calls for strategic purposes.
Verify and authenticate speaker’s identity with their voices.
INCIDENT MANAGEMENT SYSTEM
For incident reporting, management and responding
AUTOMATIC SPEECH RECOGNITION
Converts speech to text with auto-language detection.
NATURAL LANGUAGE PROCESSING
Analyses intents and sentiments from conversations.
Converts text to speech with AI synthetic voices.
Using voice samples for safe biometric authentication.
Industry Use Cases
BANKS & FINANCIAL SERVICES
PUBLIC SECTORS & GOVERNMENT
RESEARCH & PUBLICATIONS
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HKTDC | Fano Labs: The Belt and Road Initiative 2022 - Language AI and Speech Technologies
May 24, 2022
Business Digest: Startups at Hong Kong FinTech Week
November 16, 2021
Hong Kong Monetary Authority (HKMA) Interviews Fano Labs
November 4, 2021
Fano Labs on China Central Television (CCTV)
May 7, 2021
Introducing Fano Labs
April 15, 2021
HKICT Award 2020 FinTech Grand Award - Fano Labs
April 7, 2021
Fano Labs Speech Technologies featured on TVB Documentary
September 6, 2019
Algorithms Deciphering Dialects with Fano Labs Dr. Miles Wen
August 26, 2019
STP Today EP 4: Language AI drives Smarter Customer Service
June 21, 2019
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