監管科技：某跨國投資銀行的銷售監督與合規

銀行和金融機構受到監管和監控，以確保其所有銷售行為嚴格遵守監管標準。因此，銀行和金融服務機構必須定期監控其與客戶的互動，並確保進行適當的披露和盡職調查流程，以管理機構和客戶的潛在風險。

Hundreds of millions of dollars of fines and compensations were levied on Hong Kong’s financial institutions every year due to breaches of such regulatory requirements. Currently, control teams would listen to sampled recordings (typically <5% of their total recordings) manually. However, such manual processes have been costly and ineffective.